I made the rub and rubbed it. I phoned the credit card company, donated the eye glasses, emailed the friend, dropped off the DVD's, picked up the prescription, bought the sunscreen, mailed the letter. One store didn't have what I want, but that's okay.
Back home, I soaked the wood chips and started the grill. Except the temperature wasn't getting to where it should be...blast. CI wants me to slowly and smokily grill the ribs first but to ensure we eat before midnight I can't wait for a propane refill. So I'll be doing this backwards - into the oven go the ribs, on a rack over a pan of water, basted periodically with apple juice and fruit vinegar mixture, the way CI asks for them to be finished. One way or another, they'll be okay.
In between packing-laundry-cleaning, I called the phone company, since I was not able to dial long distance that morning. For 45 minutes, I was bounced between departments, agents and hold. Most of the time, not only can the person I'm speaking with not answer why I can't dial long distance - they can't find my account! I doggedly supply my name, address, phone number, account number and date of birth to each new person I speak to, only to end up frustrating both of us by the fruitless search for my record; being transferred and repeating the process. In the end, it really becomes the end. They can't help me because they can't find me and never offer to follow up and get back to me. I refuse to do business with a company whose database has no record of me when presented with the account number and the phone number they gave me. A TECHNOLOGY COMPANY!! Not okay.
Two hours later, Hubby arrived with the refilled tank and got an earful of my story, with full furious frustration, followed by presentation of the home phone file - I am deleting it from my 'to do' list and demand Hubby find a replacement company. He, as usual, is very amused by my rant, laughing aloud at the company's incompetence and my passion over it, and agrees to arrange a change of our telecom supplier.
The wood chips get fired up again, and this time complete the job, although with less smoke than I would have hoped. We eat at 9pm and the ribs, despite their messed up process, are quite fabulous. Rich, tender and flavourful, we gorge ourselves and forget the lesser issues of technology and empty propane tanks.
PS. No innocent telecom phone flunkies we harmed in the course of the neverending pointless conversation.